OUR PRIVACY POLICY
This privacy policy outlines how Emerald Paper Design used and protects your personal data through this website and any other methods of communication, such as via email, or Facebook or over the telephone.
Our policy may change from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.
What do we collect?
We may collect the following information from you:
- Name
- Email address
- Shipping address
- Telephone number
- Wedding details
- Other relevant information to the completion of your order. For example, names and address of your wedding guests if you choose for us to address the envelopes for you. Or for on the day stationery, such as place cards, table plan.
How do we collect your information?
We may collect data about you in the following ways:
- Through our website’s contact us form.
- Through direct messages via our social media platforms.
- By email.
- Over the phone.
- Face to face, either in a meeting or at an event.
What do we with it?
We collect this relevant data so we can complete and deliver your order. We may need to share
this information, such as name and address with a 3rd party delivery courier in order for the
stationery to be delivered to you.
Samples of your wedding invitations and order of service booklets may be kept and photographed
for our website and social media. We may also use samples at wedding fayres or design meetings.
We will not share anything with your email address, telephone number or home address.
If you would prefer for us to not use samples of your stationery please let us know by emailing emeraldpaperdesign@gmail.com.
We will never sell or lease your personal information to third parties.
How long do we keep your data?
We will keep your information and data safe and secure for 9months after your wedding date. After 9months we will delete all emails, correspondences, and any other information we have on record
for you. Invoices which include your names will be kept for 7 years as per tax regulations.
What security measures have been taken?
We have put in place suitable physical and electronic security measures to prevent your personal data from being used, accessed in an unauthorised way or disclosed.
How do we use cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.